You may notice some of your participants have slowed down since the start of your programs. This has happened in previous semesters as well. We must remember that our learners may be busy and have many pulls on their time. Also, be aware that some do the program in their own way, not blogging or commenting.
Here’s a snippet from Stephens, M. & Cheetham, W. (2012). “Benefits and results of Learning 2.0: a case study of CityLibrariesLearning – discover*play*connect.” Australian Library Journal, 61(1), 6-15.
Non-completion does not imply programme failure.
While some of the data presented above may appear to point toward negative impact for the programme at CityLibraries, the datasets from the survey and focus groups suggests this is not the case. Although seven staff completed the programme, the response rate for the question ‘Was the programme a success?’ in the post survey yielded a 69% in the affirmative, including those who did not finish the programme. One respondent in the open-ended post-programme survey question about success stated: ‘Just because some people did not finish the whole course doesn’t mean that it was not a success as they still did learn something new.’ Another answered: ‘Any training is a good training in improving everyone’s knowledge and often builds up from there.’
From the focus groups, statements about the perceived success so far for the programme included: ‘It’s successful for me because I’ve learnt something new. Even if I never get to use it I’ve learnt something new’, and ‘And even for those ones who started and didn’t finish, they gained something from the start.’ A focus group participant questioned what success actually means for the programme and offered this thought:
“If you define success as broadening people’s knowledge of online tools and what’s out there and what they can do with them and then yes, I think it is a success because a lot of people do know a lot more about what’s out there even if they have only logged on and used it for five minutes and never used it again, that’s five minutes that they wouldn’t have spent on it. So if success is defined by discovery then yes, it’s successful.”